Compliance & Security

Built on Trust.

Security isn't a feature; it's our foundation. We provide the guardrails you need to deploy AI across your organization safely.

Data Isolation

Every tenant operates in a logically isolated environment. Your site data, logs, and custom prompts never bleed into other accounts.

Provider Security

Channel API keys are encrypted at rest using AES-256. Your keys are never exposed to the browser or returned in API responses.

Transparent Logging

You have full visibility into every request. Audit logs help you track access and monitor for any suspicious activity.

Regional Residency

Our infrastructure is optimized for data residency requirements, with processing nodes available in key global regions including Africa.

What We Protect

We encrypt what matters and are transparent about the rest.

Channel API keys

AES-256 encrypted at rest

OAuth tokens

AES-256 encrypted at rest

Passwords

bcrypt hashed, never stored plain

Site exports

AES-256-CBC + HMAC signed

Data in transit

TLS via HTTPS

Conversation messages

Stored plain — not encrypted at rest

Infrastructure

Our gateway runs on a dedicated server with automated deployments. We monitor uptime actively and apply security patches on a rolling basis.

Actively monitored

Access Control

  • Role-Based Access Control (RBAC) — admin and tenant roles are strictly separated.
  • Each tenant is logically isolated; no cross-account data access is possible.
  • Channel API keys are scoped per site and encrypted at rest.